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WAnted

An opportunity to add value and remove obstacles for a team doing something awesome. 

 
 
 

I like helping people
figure out problems

My career started as a happy accident. I stumbled into the customer service industry working at 1-800-GOT-JUNK. It was a bootcamp where I refined my skills in communication, critical and physical problem-solving, as well as harnessing a growth mindset, every day.

I brought my skills to Squarespace where the problems became much more technical. It thrilled me to help people learn the website-building platform they needed to create something beautiful. Growth brought opportunity and I gathered everything I could from supervisor experience to project management.

Now, I'm searching for a new team to join.

 
 

Sketchfab

Product Support

Making it easy for a community of more than 1 million creators to publish, share, and discover 3D content on the web or in VR.


Left Coast
Websites

50+ CLIENTS

Professional service.
Personal attention.
Helping dozens of people create shops, blogs, and portfolios, while teaching them the Squarespace CMS platform and tools.


 
 

explode into space

I write to make sense of the world. Explode into Space began during a solo, month-long cross-country trip across America five years ago. Now I write about the ideas I regularly gather from books, videos, and podcasts about psychology, business, creativity, and more. Below are some of my favorites.

 
 
 
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Vimeo
Shift Lead, Community

  • Led 10+ agents supporting and cultivating the Vimeo community
  • Created weekly metrics reports to highlight individual & team performance
  • Improving policy and procedure for the globally distributed, remote Yeomen team

Squarespace
JUNIOR MANAGER

  • Reduced wait time for Squarespace 5 inquiries from 21 hours to 4
  • Managed development of ten Advisors, earning 90%+ CSAT
  • Seen more websites than your average bear

1-800-GOT-JUNK?
RECYCLING COORDINATOR

  • Created Recycling Coordinator position and responsibilities
  • Provided customer experience selling junk removal service
  • Handled dirty jobs with a big smile

Professional/PERSONAL Use

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Isn't it amazing we can instantly communicate with one another? Send me a message and I'll get back to you as fast as humanly possible through technology. Which is pretty fast.